Information Technology Support Certificate, Credit Certificate
Students study software applications, PC and network hardware, and a broad range of Information Technology-related subjects, including operating systems installation, configuration, diagnoses, and repair.
Program objectives
Upon successful completion of this certificate, students will be able to:
- diagnose and repair problems with servers, operating systems, and infrastructure in an enterprise system;
- administer networks and network operating systems;
- secure the above mentioned systems;
- pass and maintain current industry certification in the area(s) specific to their program option (e.g., Comp TIA);
- critically apply software skills to solve business problems in a variety of situations;
- demonstrate proficiency with applications for word processing, spreadsheets, and databases; and
- research technology problems in order to provide basic technology support and learn new technology tools.